Privacy Policy

Statement

Abbcon Associates Pty Ltd is committed to protecting the privacy of our clients by pursuing best practice policies and procedures in our dealings with customers' personal information. Abbcon Associates will only collect personal information for specific purposes such as responding to enquiries and assisting us in improving our service. No personal information will be disclosed to other parties without the consent of the individual.

Any enquiries regarding this matter should be referred to: The Administration Manager, Abbcon Associates Pty Ltd.

Personal Information

When Abbcon Associates wishes to collect personal information about an individual (such as name, contact information or other registration information) we will operate by these principles:

  • We will expressly ask the individual for the personal information.
  • When we ask for personal information, we will advise how we intend to use it โ€” for example to personalise our services, identify who we are communicating with, or to inform the individual of further information relating to our services.
  • If an individual wishes to review and correct their personal information, they can email their enquiry to admin@abbcon.com.au.

Why Do We Require Personal Information?

We collect, update and use personal information about individuals to develop and enhance our business relationship with them, including:

  • To provide requested services, bill for our services and collect overdue payments
  • For the research and development of new products and services
  • As part of our quality program

How We Collect Information

We collect information directly from individuals โ€” such as when they request a product or service, participate in a quality program survey, or have other dealings with us. When we receive referred associates from existing contacts, we will contact the referred individual and provide them the opportunity to opt in to giving their personal information.

Who Will Use the Personal Information?

Abbcon Associates will not share, sell or trade personal information to any external party.

Information Security

We store personal information in a combination of secure computer storage facilities and paper-based files. Only those employees of Abbcon Associates who perform services on the individual's behalf are authorised to handle the personal information. Abbcon Associates takes reasonable steps to destroy or permanently de-identify personal information if it is no longer required.

Access to Personal Information

Following a request, and in accordance with our obligations under the Privacy Act, we will provide the individual with a copy of their personal information which we hold, except to the extent listed in clauses 6.1.c and 6.1.d of the National Privacy Principles referred to in the Privacy Amendment (Private Sector) Act 2000.

Comments or Complaints

Abbcon Associates aims to ensure that all personal information is accurate, up-to-date and complete. If an individual wishes to access or revise their personal information, or believes that the privacy of their personal information at Abbcon Associates has been compromised, they can contact our Administration Manager.

Linked Websites

On our website we may provide links to third party sites. Since we do not control these sites, we encourage you to review the privacy policies posted on those third party sites. Abbcon Associates is not responsible for any practices on linked websites that might breach privacy. For more information about privacy in general, please refer to the Privacy Commissioner's website at www.privacy.gov.au.